Question 1

1. What are Email Credits?

Accepted Answer

Email credits represent the unit of value within the A Brief Mate app. Each credit allows you to rename one email that is already saved in your legal practice management system. One email credit is consumed for every email that the app processes and renames.

Question 2

2. How are Email Credits used?

Accepted Answer

For every email that you rename using the A Brief Mate app, one email credit is deducted from your balance. The app only renames emails that are already saved in your legal practice management system.

Question 3

3. Do Email Credits carry over to the next month if unused?

Accepted Answer

Unused email credits do not carry over to the next month in the free account. Email credits reset on the first day of each calendar month for free account holders.

Question 4

4. Are Email Credits legal tender or transferable?

Accepted Answer

No, email credits are not legal tender, cannot be redeemed for money, and are non-transferable. They are exclusively for use within the A Brief Mate app.

Question 5

5. How can I check my remaining Email Credits?

Accepted Answer

You can check your remaining email credits by logging into your A Brief Mate account. Your current balance will be displayed in your account dashboard.

Question 6

6. Do Email Credits expire?

Accepted Answer

Email credits expire one year after the date of purchase or issuance if not used, unless otherwise stated at the time of purchase.

Question 7

7. Are there any limits on how many emails I can rename using Email Credits?

Accepted Answer

Yes, there are limits depending on your account type. Free accounts are subject to daily and monthly renaming limits, whereas paid accounts offer unlimited usage depending on the plan.

Question 8

8. What happens if I don’t use all my Email Credits?

Accepted Answer

For free accounts, unused credits reset on the first day of the month. For paid accounts, your credits will expire after one year of purchase if not used.

Clarity Starts with a Plan!

All our plans are designed to fit your needs.

Purchase Bundle of Email Credits

Starter

$

68

Plus

$

126

Pro

$

228

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